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24 technology practices 197 Agentforce integration guides
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AI and automationBusiness platformsCloud and infrastructure All guides
Adobe Analytics implementation and governance
Create a solution design reference, consistent event and variable standards, and validated Adobe Analytics reporting owned by the business.
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Adobe Commerce implementation and modernisation
Modernise Adobe Commerce or Magento with deliberate catalogue, pricing and checkout design, enterprise integration and reconciled migration.
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Adobe Experience Manager implementation and content platforms
Design AEM components, structured content and editorial workflows for accessible, localised experiences with reliable preview and publishing.
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Adobe Journey Optimizer implementation
Connect approved customer events and profile data to AJO journeys with channel readiness, consent, exit rules and operational exception handling.
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Adobe Real-Time CDP implementation and activation
Design Real-Time CDP source contracts, identity and audiences with explicit governance, destination mappings and operational acceptance.
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Adobe Target experimentation and personalisation
Design Target experiments with clear hypotheses, consent-aware delivery, exposure validation and a disciplined decision process.
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AEM as a Cloud Service migration
Assess AEM repository and component compatibility, rehearse content transfers and protect URLs, publishing and integrations during cloud migration.
Read the guideAgentforce customer service agents
Build Salesforce service agents with approved knowledge, bounded actions, authenticated account access and dependable human handover.
Read the guideAgentforce governance and evaluation
Define what Salesforce agents may know and do, then verify permissions, actions, escalation and release behaviour with repeatable evaluations.
Read the guideAgentforce lead generation and sales qualification
Create a Salesforce qualification agent that asks useful questions, respects consent and carries a verified brief into CRM and booking.
Read the guideAgentforce readiness assessment
Assess a proposed Salesforce agent against task value, knowledge quality, permissions, integration readiness, evaluation and operating cost.
Read the guideAmazon Bedrock implementation for governed AI workflows
Connect Bedrock models to approved knowledge and business tools, with task evaluation, human review and accountable usage.
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Analytics 360 assessment and enterprise implementation
Assess Analytics 360 against enterprise property, governance and reporting needs, then design a controlled implementation with explicit licensing scope.
Read the guideAWS cloud operations, resilience and usage management
Operate AWS applications with accountable identity, release controls, observability, tested recovery and transparent consumption allocation.
Read the guideAWS container platforms for enterprise applications
Choose ECS, Fargate or EKS around application needs, with secure delivery pipelines, health checks and practical operational ownership.
Read the guideAWS data platforms and governed data receipt
Design reliable data intake, storage and access across S3 and application databases, with validation, retention and downstream ownership.
Read the guideAWS serverless integration and event-driven workflows
Build reliable handovers with Lambda, Step Functions and SQS, including duplicate protection, reconciliation and operational visibility.
Read the guideBigQuery data warehouse implementation
Build a modular BigQuery foundation with source contracts, useful business models, reconciliation and cost-aware access.
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Campaign Manager 360 trafficking and Floodlight measurement
Create a CM360 placement and creative taxonomy, governed Floodlight activities and reliable publisher trafficking with conversion reconciliation.
Read the guideCommerce Cloud implementation and connected commerce
Connect Salesforce commerce journeys to catalogue, pricing, orders, customer service and dependable operational handovers.
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Display & Video 360 implementation and managed programmatic
Plan DV360 advertiser structure, inventory, creative and Floodlight readiness, with budget pacing and accountable campaign operations.
Read the guideExperience Cloud customer and partner portals
Build Salesforce portals with deliberate external identity, record sharing, self-service journeys and measurable adoption.
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Google Analytics 4 implementation and measurement repair
Design and repair GA4 events, ecommerce and cross-domain measurement, with consent-aware QA and reconciliation to CRM and order records.
Read the guideGoogle Cloud AI integration for business workflows
Ground Google Cloud model workflows in approved data, retrieval, controlled tools, evaluation and transparent task consumption.
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Google Tag Manager implementation and governance
Build a versioned data layer, remove duplicate tagging and establish tested GTM releases, permissions and consent propagation.
Read the guideIntelligent document processing on AWS
Turn document intake into structured, reviewable records using Textract, approved context and a traceable human review workflow.
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Looker Studio / Data Studio marketing dashboards
Build maintainable Looker Studio reports from governed GA4, BigQuery and CRM definitions, with clear access, refresh and action ownership.
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Marketing attribution and commercial reconciliation
Connect channel signals to CRM and order outcomes in BigQuery, with explicit attribution rules, missing-data limits and decision-focused reporting.
Read the guideMarketing Cloud lifecycle campaign implementation
Connect Salesforce Marketing Cloud Engagement journeys to source events, consent, customer lifecycle and measurable commercial outcomes.
Read the guideMarketing Cloud Personalization implementation
Design consent-aware behavioural events, identity, decision rules and experiments for Salesforce Marketing Cloud Personalization.
Read the guideMarketing data warehouse and revenue intelligence
Connect GA4, media spend and CRM outcomes in BigQuery with campaign governance, transparent attribution and commercial reporting.
Read the guideMuleSoft integration and API delivery
Connect Salesforce and enterprise systems through defined API contracts, controlled identities, recoverable processing and reconciliation.
Read the guideSales Cloud implementation and sales operations
Build a Salesforce sales process with dependable lead ownership, opportunity stages, forecasting and quote-to-delivery handovers.
Read the guideSalesforce CPQ optimisation and revenue platform planning
Improve an existing Salesforce CPQ estate and assess a controlled transition to current revenue-management products around real quoting requirements.
Read the guideSalesforce Data 360 implementation and activation
Unify approved customer data through source mapping, identity resolution, governed segments and dependable Salesforce activation.
Read the guideSalesforce Field Service implementation
Connect work orders, assets, appointment scheduling, dispatch and mobile technician handovers in Salesforce Field Service.
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Search Ads 360 implementation and portfolio operations
Align SA360 account structure, conversion goals and search portfolio governance, with controlled bulk changes and cross-engine reconciliation.
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Server-side GTM and governed measurement pipelines
Design an observable server-side tagging pipeline with consent propagation, field filtering, destination controls and transparent hosting costs.
Read the guideService Cloud implementation and customer service operations
Connect Salesforce case routing, knowledge, escalation and resolution reporting to the way your service team actually works.
Read the guideShopify conversion optimisation and commerce measurement
Improve product discovery and purchase journeys with reliable events, controlled experiments and reporting tied to commercial outcomes.
Read the guideShopify integrations for ERP, fulfilment and customer systems
Connect Shopify product, inventory, order and customer events with authenticated interfaces, reconciliation and clear exception ownership.
Read the guideShopify migration with search and trading continuity
Move catalogues, content and customer journeys to Shopify through mapped URLs, reconciled data and a rehearsed commerce cutover.
Read the guideShopify Plus implementation and operating model
Design a Shopify Plus estate around catalogue, markets, storefront experience and dependable trading operations.
Read the guideSitecore content, digital assets and product discovery
Connect content, product information and approved assets through a governed lifecycle that supports useful search and publishing.
Read the guideSitecore managed services and platform improvement
Establish a recoverable Sitecore operating baseline, clear support responsibilities and a controlled release and improvement process.
Read the guideSitecore OrderCloud for B2B and marketplace commerce
Design account-aware commerce with OrderCloud, connecting buyer rules, catalogues, pricing and fulfilment through clear API contracts.
Read the guideSitecore XM Cloud and SitecoreAI modernisation
Modernise an XM or XP estate around current Sitecore authoring, headless delivery and a staged content migration.
Read the guideTableau analytics and semantic reporting
Create governed Tableau reporting with agreed metrics, useful role-specific views, dependable refreshes and clear business ownership.
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