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Product and solution guides.

Practical implementation, architecture and operating guidance for the products your teams already run. Each guide is a starting point for delivery, not a substitute for your entitlements or official documentation.

Hub, product guide and implementation path Three steps from a technology hub through a product guide to an implementation conversation. Technology hub → Product guide → Implementation → Official docs → Conversation → Enquiry Technology hub Product guide Implementation Official docs Conversation Enquiry Technology hub Product guide Implementation Official docs Conversation Enquiry
  1. Technology hub
  2. Product guide
  3. Implementation
  4. Official docs
  5. Conversation
  6. Enquiry

Three steps from a technology hub through a product guide to an implementation conversation.

Illustrative index. Each guide has its own architecture diagram.

AI and automationBusiness platformsCloud and infrastructure All guides

Business platformsAdobe

Adobe Analytics implementation and governance

Create a solution design reference, consistent event and variable standards, and validated Adobe Analytics reporting owned by the business.

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Business platformsAdobe

Adobe Commerce implementation and modernisation

Modernise Adobe Commerce or Magento with deliberate catalogue, pricing and checkout design, enterprise integration and reconciled migration.

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Business platformsAdobe

Adobe Experience Manager implementation and content platforms

Design AEM components, structured content and editorial workflows for accessible, localised experiences with reliable preview and publishing.

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Business platformsAdobe

Adobe Journey Optimizer implementation

Connect approved customer events and profile data to AJO journeys with channel readiness, consent, exit rules and operational exception handling.

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Business platformsAdobe

Adobe Real-Time CDP implementation and activation

Design Real-Time CDP source contracts, identity and audiences with explicit governance, destination mappings and operational acceptance.

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Business platformsAdobe

Adobe Target experimentation and personalisation

Design Target experiments with clear hypotheses, consent-aware delivery, exposure validation and a disciplined decision process.

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Business platformsAdobe

AEM as a Cloud Service migration

Assess AEM repository and component compatibility, rehearse content transfers and protect URLs, publishing and integrations during cloud migration.

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AI and automationSalesforce Agentforce

Agentforce customer service agents

Build Salesforce service agents with approved knowledge, bounded actions, authenticated account access and dependable human handover.

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AI and automationSalesforce Agentforce

Agentforce governance and evaluation

Define what Salesforce agents may know and do, then verify permissions, actions, escalation and release behaviour with repeatable evaluations.

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AI and automationSalesforce Agentforce

Agentforce lead generation and sales qualification

Create a Salesforce qualification agent that asks useful questions, respects consent and carries a verified brief into CRM and booking.

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AI and automationSalesforce Agentforce

Agentforce readiness assessment

Assess a proposed Salesforce agent against task value, knowledge quality, permissions, integration readiness, evaluation and operating cost.

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Cloud and infrastructureAmazon Web Services

Amazon Bedrock implementation for governed AI workflows

Connect Bedrock models to approved knowledge and business tools, with task evaluation, human review and accountable usage.

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Business platformsGoogle Marketing Platform

Analytics 360 assessment and enterprise implementation

Assess Analytics 360 against enterprise property, governance and reporting needs, then design a controlled implementation with explicit licensing scope.

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Cloud and infrastructureAmazon Web Services

AWS cloud operations, resilience and usage management

Operate AWS applications with accountable identity, release controls, observability, tested recovery and transparent consumption allocation.

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Cloud and infrastructureAmazon Web Services

AWS container platforms for enterprise applications

Choose ECS, Fargate or EKS around application needs, with secure delivery pipelines, health checks and practical operational ownership.

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Cloud and infrastructureAmazon Web Services

AWS data platforms and governed data receipt

Design reliable data intake, storage and access across S3 and application databases, with validation, retention and downstream ownership.

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Cloud and infrastructureAmazon Web Services

AWS serverless integration and event-driven workflows

Build reliable handovers with Lambda, Step Functions and SQS, including duplicate protection, reconciliation and operational visibility.

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Cloud and infrastructureGoogle Cloud

BigQuery data warehouse implementation

Build a modular BigQuery foundation with source contracts, useful business models, reconciliation and cost-aware access.

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Business platformsGoogle Marketing Platform

Campaign Manager 360 trafficking and Floodlight measurement

Create a CM360 placement and creative taxonomy, governed Floodlight activities and reliable publisher trafficking with conversion reconciliation.

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Business platformsSalesforce

Commerce Cloud implementation and connected commerce

Connect Salesforce commerce journeys to catalogue, pricing, orders, customer service and dependable operational handovers.

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Business platformsGoogle Marketing Platform

Display & Video 360 implementation and managed programmatic

Plan DV360 advertiser structure, inventory, creative and Floodlight readiness, with budget pacing and accountable campaign operations.

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Business platformsSalesforce

Experience Cloud customer and partner portals

Build Salesforce portals with deliberate external identity, record sharing, self-service journeys and measurable adoption.

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Business platformsGoogle Marketing Platform

Google Analytics 4 implementation and measurement repair

Design and repair GA4 events, ecommerce and cross-domain measurement, with consent-aware QA and reconciliation to CRM and order records.

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Cloud and infrastructureGoogle Cloud

Google Cloud AI integration for business workflows

Ground Google Cloud model workflows in approved data, retrieval, controlled tools, evaluation and transparent task consumption.

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Business platformsGoogle Marketing Platform

Google Tag Manager implementation and governance

Build a versioned data layer, remove duplicate tagging and establish tested GTM releases, permissions and consent propagation.

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Cloud and infrastructureAmazon Web Services

Intelligent document processing on AWS

Turn document intake into structured, reviewable records using Textract, approved context and a traceable human review workflow.

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Business platformsGoogle Marketing Platform

Looker Studio / Data Studio marketing dashboards

Build maintainable Looker Studio reports from governed GA4, BigQuery and CRM definitions, with clear access, refresh and action ownership.

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Business platformsGoogle Marketing Platform

Marketing attribution and commercial reconciliation

Connect channel signals to CRM and order outcomes in BigQuery, with explicit attribution rules, missing-data limits and decision-focused reporting.

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Business platformsSalesforce

Marketing Cloud lifecycle campaign implementation

Connect Salesforce Marketing Cloud Engagement journeys to source events, consent, customer lifecycle and measurable commercial outcomes.

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Business platformsSalesforce

Marketing Cloud Personalization implementation

Design consent-aware behavioural events, identity, decision rules and experiments for Salesforce Marketing Cloud Personalization.

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Cloud and infrastructureGoogle Cloud

Marketing data warehouse and revenue intelligence

Connect GA4, media spend and CRM outcomes in BigQuery with campaign governance, transparent attribution and commercial reporting.

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Business platformsSalesforce

MuleSoft integration and API delivery

Connect Salesforce and enterprise systems through defined API contracts, controlled identities, recoverable processing and reconciliation.

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Business platformsSalesforce

Sales Cloud implementation and sales operations

Build a Salesforce sales process with dependable lead ownership, opportunity stages, forecasting and quote-to-delivery handovers.

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Business platformsSalesforce

Salesforce CPQ optimisation and revenue platform planning

Improve an existing Salesforce CPQ estate and assess a controlled transition to current revenue-management products around real quoting requirements.

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Business platformsSalesforce

Salesforce Data 360 implementation and activation

Unify approved customer data through source mapping, identity resolution, governed segments and dependable Salesforce activation.

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Business platformsSalesforce

Salesforce Field Service implementation

Connect work orders, assets, appointment scheduling, dispatch and mobile technician handovers in Salesforce Field Service.

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Business platformsGoogle Marketing Platform

Search Ads 360 implementation and portfolio operations

Align SA360 account structure, conversion goals and search portfolio governance, with controlled bulk changes and cross-engine reconciliation.

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Business platformsGoogle Marketing Platform

Server-side GTM and governed measurement pipelines

Design an observable server-side tagging pipeline with consent propagation, field filtering, destination controls and transparent hosting costs.

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Business platformsSalesforce

Service Cloud implementation and customer service operations

Connect Salesforce case routing, knowledge, escalation and resolution reporting to the way your service team actually works.

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Business platformsShopify

Shopify conversion optimisation and commerce measurement

Improve product discovery and purchase journeys with reliable events, controlled experiments and reporting tied to commercial outcomes.

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Business platformsShopify

Shopify integrations for ERP, fulfilment and customer systems

Connect Shopify product, inventory, order and customer events with authenticated interfaces, reconciliation and clear exception ownership.

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Business platformsShopify

Shopify migration with search and trading continuity

Move catalogues, content and customer journeys to Shopify through mapped URLs, reconciled data and a rehearsed commerce cutover.

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Business platformsShopify

Shopify Plus implementation and operating model

Design a Shopify Plus estate around catalogue, markets, storefront experience and dependable trading operations.

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Business platformsSitecore

Sitecore content, digital assets and product discovery

Connect content, product information and approved assets through a governed lifecycle that supports useful search and publishing.

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Business platformsSitecore

Sitecore managed services and platform improvement

Establish a recoverable Sitecore operating baseline, clear support responsibilities and a controlled release and improvement process.

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Business platformsSitecore

Sitecore OrderCloud for B2B and marketplace commerce

Design account-aware commerce with OrderCloud, connecting buyer rules, catalogues, pricing and fulfilment through clear API contracts.

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Business platformsSitecore

Sitecore XM Cloud and SitecoreAI modernisation

Modernise an XM or XP estate around current Sitecore authoring, headless delivery and a staged content migration.

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Business platformsSalesforce

Tableau analytics and semantic reporting

Create governed Tableau reporting with agreed metrics, useful role-specific views, dependable refreshes and clear business ownership.

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A useful starting point

Start with the product you already own.

Tell us the operating problem, the estate you have and the outcome you need. We will help you choose the right implementation path.

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