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Revenue operations

Trades CRM

For service businesses

Keep enquiries, quotes and follow-ups moving while your team is on the tools. A done-for-you CRM service for Australian trades businesses.

The starting point

What needs to change.

  • New enquiries arrive while the team is working on site, and callbacks can slip.

  • Quotes and finished jobs need consistent follow-up without another daily spreadsheet.

What we deliver

From opportunity to working systems.

01

Capture and respond

Bring enquiries into one pipeline and configure acknowledgement, routing and missed-call follow-up around your working hours.

02

Follow the quote

Keep the next action visible and schedule approved follow-up messages so an outstanding quote does not disappear.

03

Close the loop

Request reviews from your own customers after completed work and make the handoff to the next job clear.

04

A clear service price

A 14-day free trial, then A$297 per month, billed in AUD with no lock-in. The service is set up with you on the demonstration call.

Illustrative solution architecture

How the pieces work together.

Bring context into the workflow, connect the right solutions, and make progress visible.

01 Understand the context

Signals & knowledge

Use the context and information already in place.

  • Business priorities
  • Trusted knowledge
  • Operational data

02 Connect the solutions

  1. Capture and respond

  2. Follow the quote

  3. Close the loop

03 Put it to work

  • Teams & operations

    Connect people and systems to the next useful action.

  • Measured outcomes

    Track agreed measures, learn, and improve the workflow.

Built around your existing technology

Our approach

A clear path into delivery.

Start with the business problem. Make each stage useful, reviewable and owned.

  1. 01

    Book a 15-minute demonstration and map your current enquiry flow.

  2. 02

    Configure the pipeline, numbers, approved message templates and handover.

  3. 03

    Start the 14-day trial, then review whether the service is earning its place in the business.

Explore the detail

Related work and resources.

See the approach in context. Client engagement stories are anonymised; related examples may come from other sectors or platforms.

Your next move

Bring us the business problem.

We will help you define a useful starting point, the expertise you need and a practical path to delivery.

Your Emerge companion

AI thinking. Human expertise.

A good place to start

What could we
build together?

Explore an idea, shape a project, or get help from our team. We’ll find the right next step with you.

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